Frequently Asked Questions

1. What is Recroot Lea?

Recroot LEA is an AI-powered hiring platform that provides smart interviews covering technical, behavioral, and coding assessments, giving employers a 360° view of candidates.

2. How do I register to Recroot Lea?

Employers can register by clicking 'Sign Up' on the homepage. Candidates don’t need to register; they’ll receive an account upon receiving an interview invitation.

3. Can I edit my account information on Recroot Lea?

If you are an employer, you can edit your account information anytime by logging into your Recroot account. Once you have logged in, you can open the “My Account” section to update the profile information. If you are a candidate, you have to make a request from the employer to update the account information.

4. Is there a hidden cost for candidates on Recroot Lea for the service it provides?

Of Course Not! They can login to the Recroot Lea platform and face interviews free of charge.

5. Can employers register with the Recroot platform free of cost?

Yes. Employers can register with the Recroot Lea platform without any cost.

6. How does an employer subscribe to a pricing plan on Recroot?

Employers can view pricing plans by clicking the “Pricing” button on the Recroot LEA homepage. Once logged into the platform, they can also select the “Subscribe” option in the sidebar. From there, employers can choose the plan that best fits their hiring needs and proceed with payment.

7. Before creating an interview on Recroot Lea, is it mandatory to subscribe to a pricing plan?

Once you sign up with Recroot Lea, you can access limited interviews without a subscription. However, to unlock the full potential of the platform and conduct more comprehensive interviews, subscribing to a pricing plan is recommended.

8. What types of interviews does Recroot LEA offer?

Recroot LEA offers two interview types: Lea Interviews and Lea Assist Interviews, catering to both fully automated and human-assisted assessments.

9. As an employer, can I conduct self-interviews on Recroot Lea?

Yes! Once you sign up for the Recroot Lea platform, you have the option to conduct a self-interview. This feature allows you to evaluate your own interviewing techniques and gain insights into the platform's capabilities before interviewing candidates.

10. As an employer, how do I create an interview on Recroot Lea?

To create an interview on Recroot LEA, log into your employer account and navigate to the “Create Interview” option on the dashboard. First, select the interview type—either a fully AI-driven Lea Interview or a human-led Lea Assist Interview. Next, fill in the job details, including the job title, description, required skills, and any additional information. You’ll then configure the interview questions, upload the candidate details and set an interview deadline if needed. Once everything is ready, you can submit the interview details to invite candidates for the assessment.

11. As an employer, can I customize interview questions for specific roles?

Absolutely! You can configure and customize questions to align with each role's requirements.

12. As an employer, can I track candidates’ interviews on Recroot?

Yes, Recroot Lea enables employers to view and manage all candidate interviews in one centralized location. This makes it easy to sort interviews and update their statuses efficiently.

13. As a candidate, how do I access my interview?

You’ll receive an interview link and login details via email. You can complete the interview on your computer or download our app from the Google Play Store or Apple App Store.

14. As a candidate, can I take a practice interview before the actual one

Yes, candidates can complete two practice sessions to get familiar with the platform’s interview format before the actual evaluation.

15. As a candidate, how will I know what happens after my interview

After your interview, our AI will analyze your responses and share the results with the employer. They will review your performance and decide on the next steps in the hiring process. You’ll receive updates as soon as possible!

16. Will I receive feedback after my interview?

Both candidates and employers will receive detailed feedback reports on the candidate’s performance.

17. How does candidate scoring work?

Recroot LEA’s AI evaluates candidates on key competencies, providing scores on overall performance, technical skills, and communication abilities.

18. Is there support if I face issues during the process?

Yes, our support team is available via chat on our website to help you with any technical difficulties.

19. How secure is the data on Recroot LEA?

We take data security seriously and ensure all candidate and employer information is protected with the latest security measures.

20. As an employer, how can I schedule a demo with Recroot for more information?

You can simply book a demo with Recroot Lea by clicking on the link “Book a Demo” on the home page